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Enterprise features: Call Queuing, IVR, Intercom/Paging

 

 

3CX Phone System includes enterprise level features as standard. Set-up auto attendants / digital receptionists and call forwarding rules based on Caller ID, time and type of call. Queue calls and distribute to agents as they become available. Page groups of users to broadcast a message or call a single user via intercom. 3CX also integrates a complete voice mail system.

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System overview Web-based console  Using VOIP gateways
Add a VOIP provider Manage extensions Line management
Softphone  User portal Outlook & CRM integration
Unified communications  Integrated fax server Connect branch offices
Phone provisioning  Call conferencing Enterprise features